IT Rules 2021
Grievance Officer
⚖️ As required under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have designated a Grievance Officer to address user complaints and concerns.
Grievance Officer Details
Name: [GRIEVANCE OFFICER, DSCCHECKER.COM]
Designation: [ADMIN, DSCCHECKER.COM]
Email: [grievance@dscchecker.com]
Address: [WEST BENGAL, INDIA]
Working hours: Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)
How to File a Grievance
If you have any complaint, concern, or grievance related to:
- Content published on dscchecker.com
- Privacy or data protection concerns
- Violation of your rights as a user
- Any other matter related to use of the Website
You may contact the Grievance Officer at the email address above. Please include:
- Your full name and contact details
- A clear description of your grievance
- Any supporting information or documents
Response Timeline
In accordance with IT Rules 2021, we will acknowledge your complaint within 24 hours and resolve it within 30 days of receipt. If additional time is required, we will inform you of the reason and expected resolution date.
Escalation
If your grievance is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority or approach a competent court of law in India.